ERP FOR HEALTHCARE SERVICES

Connected care, medical records that matter more.

ERPAISYS helps clinics and healthcare providers connect scheduling, Medical Records, examinations, pharmacy, laboratory, billing, and fee calculations in one care workflow.

Clinic Operation Overview● Active
PATIENTS TODAY68
QUEUE14
DOCTOR SCHEDULES8
09:30 · Dr. MayaGeneral consultationCheck-in
09:45 · Dr. AndiPatient follow-upBooked
10:00 · LabBlood testWaiting
HEALTHCARE SERVICE CHALLENGES

Good care requires data that's right at the right time.

Every patient visit passes through many service touchpoints. Without connected data, processes can slow down and important information becomes hard to trace when needed.

01

Medical Records on File

History of complaints, examinations, diagnoses, procedures, prescriptions, and supporting results need to be stored per patient and easily accessible to authorized parties.

02

Patient Scheduling

Patients need to be bookable with doctors, clinics, and available time slots without schedule conflicts or manual record-keeping.

03

Complex Visit Flow

From check-in, vital signs, queueing, consultation, procedures, to payment, each step needs a clear process status.

04

Doctor Fees

Fee amounts can depend on consultations, procedures, supporting services, and different distribution rules between doctors or clinics.

05

Pharmacy & Laboratory

Prescriptions and test requests need to flow to the relevant units, including service results and medicine or reagent stock usage.

06

Medicine Commission

Medicine sales commission programs need to be calculated transparently per doctor, clinic, product, or period based on valid transactions.

MEDICAL RECORD AS THE DATA HUB

One patient history for more connected care.

Medical Record brings together the clinical notes of every visit. Information can be added progressively from triage, consultation, procedures, prescriptions, to lab results, so care decisions are supported by relevant history.

  • ✓Store complaints, history, vital signs, diagnosis, procedures, prescriptions, and follow-up notes in a single visit record.
  • ✓Connect patient data with bookings, queues, doctor services, pharmacy, laboratory, and payment transactions.
  • ✓Use role-based access rights to help keep medical information visible only to authorized parties.

Medical Record · MR-002841

Patient: Anisa Pratama · Visit May 18, 2026
In Consultation
Chief complaintFever and cough for 3 days
Vital signsWeight 58 kg · BP 118/76 · Temp 37.8°C
Doctordr. Maya Putri · General Clinic
Care planConsultation, blood test, prescription
Visit note: exam results and prescriptions can be forwarded to the laboratory and pharmacy without re-entry.
SOAP CONSULTATION NOTES

Structure consultations using the SOAP format.

Within Medical Record, doctors can structure consultation notes using the Subjective, Objective, Assessment, and Plan approach. This format helps make visit documentation more consistent and easier to trace when the patient returns.

S

Subjective

Record the patient's complaint, symptom history, additional complaints, and information provided by the patient or family.

O

Objective

Store measurable findings such as vital signs, physical exam results, lab results, or other supporting data.

A

Assessment

The doctor records the clinical assessment, working diagnosis, or considerations based on available information.

P

Plan

Document the follow-up plan, including prescriptions, procedures, additional tests, patient education, or follow-up scheduling.

Example consultation note · Visit MR-002841

Entered by dr. Maya Putri · May 18, 2026
S — SubjectiveThe patient complains of fever and cough for three days, accompanied by fatigue.
O — ObjectiveTemperature 37.8°C; blood pressure 118/76 mmHg; physical exam recorded at the visit.
A — AssessmentInitial evaluation based on complaints and examination; the doctor records a working diagnosis based on the consultation outcome.
P — PlanBlood test, medication prescription, patient education, and follow-up recommendation as needed.
PATIENT VISIT FLOW

From booking to payment, every step coordinated.

Visit status helps patients, staff, doctors, and support units understand which stage of care is underway.

01

Schedule Booking

Choose a doctor, clinic, and available time slot.

02

Check-in

Register arrival and verify patient data.

03

Vital Signs

Record weight, blood pressure, temperature, and initial triage.

04

Queue

Queue number and waiting status are clearly visible.

05

Doctor Consultation

The doctor fills in the Medical Record and care plan.

06

Procedures / Support Services

Refer procedures, pharmacy, or laboratory as needed.

07

Payment

Bill for completed services and close out the visit.

CONNECTED PHARMACY & LABORATORY

Doctor's orders flow to service units without switching systems.

Prescriptions and test orders can be followed up by the pharmacy or laboratory within the context of the same visit; results become part of the patient record again.

Laboratory

Test orders are created from the doctor's plan, then samples, processing status, and results can be recorded on the patient's visit.

TestStatusResult
Complete Blood CountProcessing–
Random Blood GlucoseCompleted108 mg/dL
Total CholesterolCompleted174 mg/dL

Pharmacy

Doctor's prescriptions can serve as the basis for medicine dispensing, stock deduction, and recording medicine value on the patient's bill.

Prescription · RX-001284Paracetamol 500 mg · 10 tablet
OBH cough syrup · 1 bottle
Stock available · ready to dispense
Inventory ControlMonitor medicine stock by location, batch, expiration date, and reorder needs.
DOCTOR FEES & MEDICINE COMMISSION

More transparent fee and commission calculations.

ERPAISYS can serve as the basis for calculating doctor fees from completed services, as well as medicine sales commissions based on rules set by the healthcare facility.

  • ✓Set fee formulas for consultations, procedures, and supporting services per doctor, clinic, or service type.
  • ✓Calculate medicine commissions per doctor or clinic based on dispensed items and the commission period.
  • ✓Use validated service status and transactions as the basis before calculations are submitted or paid out.

Fee Summary · May 2026

dr. Maya Putri · General Clinic
Verified
ComponentBasisAmount
Consultation fee86 visitsRp 6,450,000
Procedure fee12 proceduresRp 1,800,000
Medicine commissionValid salesRp 725,000
Total fees & commissionRp 8,975,000

Deliver more connected healthcare.

See how ERPAISYS brings together Medical Record, scheduling, clinical services, pharmacy, laboratory, and fee calculations in one platform.