Field services more scheduled, results more measurable.
ERPAISYS connects service sales, Job Orders, technician assignments, SOPs, Timesheets, cash advances, and work approvals in one flow that’s easy to monitor.
Every field job needs direction, proof, and cost control.
Service teams must move fast to respond to customer needs, yet still need a process that keeps technicians, work standards, time, and cost always traceable.
Technician scheduling
Assignments must match skills, availability, location, and visit times to avoid clashes or delays.
Job Order creation
Customer needs must be translated into work orders with clear scope, technician, schedule, and status.
Tool & Standard Procedure
Every technician needs to know the tools, spare parts, checklist, and work procedures required at the customer site.
Cash advance requests
Transport costs, material purchases, or unexpected field needs must be requested and accounted for per job.
Work approval
Work results, Timesheets, service proof, and cost usage must go through approval before being invoiced or closed.
Turn sold services into work that can be executed.
Product Service defines the service, scope, price, and estimated duration. Once a quote or sales order is approved, the system can serve as the basis for creating a Job Order for the operations team.
- ✓Manage installation services, preventive maintenance, repairs, inspections, or contract-based services as product services.
- ✓Create Job Orders containing the customer, service address, technician, target time, checklist, and material needs.
- ✓Track status from created, scheduled, en route, on site, completed, through to approved.
Job Order · JO-2026-0184
AC Split Service · PT Nusantara PrimaFrom customer order to work ready to be invoiced.
All information moves through a single flow so sales, dispatcher, technician, supervisor, and finance work from the same data.
Product Service
Define the service, price, estimated duration, and work rules.
Sales Order
Record the service order and approved customer requirements.
Job Order
Create the job, schedule the technician, and prepare the checklist and tools.
Timesheet & proof
Technician logs time, work, materials, and service proof.
Approval & invoice
Supervisor approves the results before the service is closed and invoiced.
Technician work is logged, service standards stay maintained.
Timesheet gives visibility into actual time in the field, while the SOP checklist helps technicians complete work with consistent steps and proof.
Job checklist · AC Service
Tools and procedures are made relevant to the type of service before the technician starts the job.
Technician timesheet
Actual time can be compared against service estimates to evaluate productivity and job cost.
Field costs requested and accounted for per Job Order.
Technicians can request a cash advance for job needs. Once the service is complete, proof and actual costs are linked to the Job Order for review before the approval and billing process.
- ✓Request transport, toll, parking, material purchase, or other approved costs.
- ✓Attach proof of expense and compare actual costs against the advance received.
- ✓Use work result and cost approval as a control before the Job Order is marked complete.
Cash Advance · CA-2026-0058
Related to JO-2026-0184 · Rizky MaulanaRun field services more measurably.
See how ERPAISYS unifies service sales, Job Orders, technicians, Timesheets, costs, and approvals in one platform.